Privacy Policy

Last updated: January 2026

At Eliviora, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website https://eliviora.com.

1. Information We Collect

When you shop with us or interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Order and purchase details
  • Basic technical data such as IP address and browser type

2. Why We Collect This Information

Your information helps us to:

  • Confirm and process your orders
  • Communicate order status and delivery updates
  • Arrange shipping and international delivery
  • Improve our products, services, and website experience

3. Payments

  • At present, payments are handled through Cash on Delivery where available.
  • Once online payments are introduced, payment details will be processed securely through trusted third-party payment gateways. Eliviora does not store sensitive payment information.

4. Information Sharing

We respect your privacy and do not sell or trade your personal data. Your information may be shared only with:

  • Courier and logistics partners for order fulfillment
  • Service providers supporting our website operations
  • Legal authorities when required by law

5. Cookies & Website Analytics

Eliviora may use cookies and similar technologies to ensure smooth website functionality and to better understand how visitors use our site.

6. Data Protection

We take reasonable administrative and technical measures to protect your personal data. However, no online platform can guarantee absolute security.

7. International Customers

As we serve customers worldwide, your information may be transferred and processed across borders in line with this Privacy Policy.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us through our website.

9. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in our practices. Any updates will be published on this page.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us using the information provided on our website.